Residential Plumbing Service Manager - Great Pay

  • Plumbing
  • San Antonio, United States

Residential Plumbing Service Manager - Great Pay

Job description

Residential Plumbing Company. Great Company with high earnings potential. Great base pay plus monthly bonus. 


The Plumbing Service Manager is accountable for providing outstanding service to customers for all Plumbing related repairs to achieve monthly revenue goals. 

  • Schedules, directs and provides technical support for technicians
  • Conducts pre-service and follow calls
  • Responsible for technicians’ performance appraisals, reviews and for setting improvement goals
  • Establishes and maintains a regular training program to ensure that technicians are properly trained on latest service techniques and safety procedures
  • Maintains communication with vendors and concerning warranty issues, and other issues as they apply to products and equipment sold and serviced by the Service Department
  • Develops and monitors budgets, goals and objectives to insure departmental profitability
  • Reviews work orders, invoices and time reports for accuracy, and maintain minimal account receivables
  • Ensures that all company/department policies are being followed by all technicians
  • Generate sales leads; and promotes and develops maintenance/service agreements; 
  • Work with other departmental managers to meet company and departmental goals and objectives

Requirements

  • 4 years in Residential Plumbing
  • Effective phone skills
  • Outstanding sales and customer service skills
  • Plumbing Manager or Supervisor experience a plus